FAQs

Q: How long does shipping take?

A: We offer free shipping across the UK! Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.

Q: What is your return policy?

A: We want you and your pet to love your new gear! We offer a hassle-free 30-day return policy. If you aren't completely satisfied, simply contact us to initiate a return.

Q: Can I track my order?

A: Absolutely! Once your order has shipped, we will send you a confirmation email with your tracking number so you can follow its journey.

Q: Are your products safe for all dog sizes?

A: Yes! Our products are designed with durability in mind and are suitable for various breeds and sizes. Please check individual product descriptions for specific sizing recommendations.